Welcome to Auto Dealer Focus!
Dealership Improvement Specialists
GOAL: Improve overall business climate and profitability
- Flexible services tailored to individual dealership needs
- Hands-on experience in dealerships
- In depth understanding of unique dealership dynamics
- Work with dealership teams to advise on processes for customer stifaction, retention, owner and employee loyalty, and increased retailer business
- Offer SSI, CSI and Fixed Right the First Time assessments for targeted improvments
TRAINING & CONSULTING SERVICES
- Customized consulting and training programs for all departments
- Foster accountability and provide coaching and ongoing monitoring
- Front-line employee training to maximize opportunities
- Successful individualized training plans and one-on-one coaching approach
- Telephone skills training
- Virtual training options available
- DiSC Communication assessments and coaching for individuals and companies
CERTIFICATION REVIEWS & AUDITS
Need someone to prepare your documents for a certification review? We can do it! Your personnel can be involved as much (or as little) as you wish.
Having a warranty audit? Are the proper policies and procedures are being followed? Let us perform a pre-audit inspection of your warranty claims and supporting documents.